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General Troubleshooting

The General Troubleshooting section in our knowledge base is dedicated to helping you resolve common issues and challenges you may encounter when using various software. This comprehensive resource covers a wide range of topics, from operating systems to applications. With easy-to-follow step-by-step instructions, clear troubleshooting tips, and best practices, it serves as a valuable resource for you, our client, when you're looking to solve problems and optimize your system's performance.

Common HAProxy issues *

Before you jump into the troubleshooting steps, make sure the services are working on the specifi...

Please help, I'm receiving DDoS attacks *

If you're able to utilize your control panel to manage your service or connect via SSH, it's poss...

An error occurred while sending the message - Prestashop *

A client recently reached out to us due to an error they encountered while sending a message usin...

Unable to Change the Domain within web control panel *

Recently, one of our clients attempted to add an email address account. However, when they attem...

FTP Error 530: Login Authentication Failed **

The error message "530 Login authentication failed" typically appears when the hostname or IP, us...

Error 403: Access to This Resource on the Server is Denied *

We understand that encountering Error 403 can be frustrating, but don't worry, we have several so...

There are altered RPMs on HOST *

Did you receive an email from your cPanel system with the same subject as this page? This usually...

No Symbol Table Found *

During the boot process of Ubuntu, you might encounter the message "No symbol table found." This...

High Load *

When you hit the ceiling of a given resource, be it RAM, CPU usage, or high I/O usage, your serve...

Resource Limit Reached *

"Resource Limit Reached" is a message that might pop up when you have Cloudlinux installed on you...

Swift_TransportException: Connection could not be established with host *

Please confirm that you are using the correct parameters to connect your web application with you...