Pre-sales Questions
Contacts
Questions related to our contacts.
Request a Callback for Personalized Support *
Unfortunately, due to the high volume of work, we are currently unable to offer callbacks. We a...
How Does the Live Chat work? *
Our live chat feature is readily available to assist you with any inquiries or issues you might...
Can I Contact You via Snail Mail? *
Thank you for your interest in contacting us! We're glad to assist you in any way we can. To rea...
Legal
Do You Accept Adult Content on Your Servers? *
We prioritize following the law of the land. Therefore, we permit adult content on our servers on...
Understanding Our Network and Policies Regarding DDoS Attacks *
We take the issue of distributed denial of service (DDoS) attacks very seriously. It is not permi...
Can I use CentOS 6 x64? *
With our unmanaged services, such as unmanaged VPS, VDS, or dedicated servers, you have the fre...
Where Should I Register My Domain Name? *
It's essential to choose the right company for registering your domain name. While you may be tem...
Customer Expectations When Using Our Best-Effort Support *
This article outlines customer expectations when using our best-effort support and explains how i...
Do You Provide Real-Time Support Through Live Chat? *
Yes, we offer real-time support via Live Chat and Telegram, primarily to address complex inquirie...
Can I Test Your Services Without Paying? *
We understand you may wish to try our services before making a commitment. While we don't offer a...
Which Operating Systems Are Available? *
We offer a wide range of pre-configured operating system images for your convenience, including D...