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Please help, I'm receiving DDoS attacks *

General Troubleshooting

If you're able to utilize your control panel to manage your service or connect via SSH, it's poss...

Updated 3 months ago by openVservers

Common HAProxy issues *

General Troubleshooting

Before you jump into the troubleshooting steps, make sure the services are working on the specifi...

Updated 3 months ago by openVservers

How to Access the File Manager in cPanel? *

Miscellaneous

Accessing the File Manager in cPanel is simple and straightforward. The File Manager allows you t...

Updated 3 months ago by openVservers

How to Get CPU Usage Alerts for MySQL/MariaDB? *

Miscellaneous

If you have a shared or reseller hosting account, or any other managed service, it is not possibl...

Updated 3 months ago by openVservers

Resetting Your Client Area Password *

Miscellaneous

To reset the password for your Client Area (dashboard), you'll need to know your username, which ...

Updated 3 months ago by openVservers

Where Can I Find My Backups? *

Miscellaneous

The location of your backups depends on the service you've purchased. Reseller or Web Hosting Se...

Updated 3 months ago by openVservers

How Can I Manage My VPS, Virtual, or Cloud Server Through the Client Area? *

Miscellaneous

This article provides step-by-step instructions for managing your server using the client area. P...

Updated 3 months ago by openVservers

The Meaning Behind Our Name *

Miscellaneous

Thank you for your interest in our services. We're excited to share with you the meaning behind o...

Updated 3 months ago by openVservers

Convert SSL Certificates *

SSL Certificates

There are various reasons why you might want to convert SSL certificates to other formats, such a...

Updated 3 months ago by openVservers

SSL Certificates in PEM Format *

SSL Certificates

PEM is the most common format for X.509 certificates, CSRs, and cryptographic keys. A PEM file i...

Updated 3 months ago by openVservers

Which Operating Systems Are Available? *

Pre-sales Questions

We offer a wide range of pre-configured operating system images for your convenience, including D...

Updated 3 months ago by openVservers

Can I Test Your Services Without Paying? *

Pre-sales Questions

We understand you may wish to try our services before making a commitment. While we don't offer a...

Updated 3 months ago by openVservers

Do You Provide Real-Time Support Through Live Chat? *

Pre-sales Questions

Yes, we offer real-time support via Live Chat and Telegram, primarily to address complex inquirie...

Updated 3 months ago by openVservers

Customer Expectations When Using Our Best-Effort Support *

Pre-sales Questions

This article outlines customer expectations when using our best-effort support and explains how i...

Updated 3 months ago by openVservers

Where Should I Register My Domain Name? *

Pre-sales Questions

It's essential to choose the right company for registering your domain name. While you may be tem...

Updated 3 months ago by openVservers

Can I use CentOS 6 x64? *

Pre-sales Questions

With our unmanaged services, such as unmanaged VPS, VDS, or dedicated servers, you have the fre...

Updated 3 months ago by openVservers

My website is showing blank webpages after editing a password variable of a php file *

Web Development

In addition to checking the error log file, you can try the following suggestions to resolve the ...

Updated 3 months ago by openVservers

Why is the Time to First Byte (TTFB) so high? *

Web Development

TTFB (Time To First Byte) generally refers to the amount of time it takes for the server to respo...

Updated 3 months ago by openVservers

Why Google AdSense is Showing Ads Intermittently *

Web Development

If you're experiencing an issue with AdSense, it's understandable that you might wonder whether i...

Updated 3 months ago by openVservers

How to Address Mobile Usability Issues Detected on Your Website *

Web Development

We understand that having a functional and visually appealing website is crucial for any business...

Updated 3 months ago by openVservers