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Why is the Time to First Byte (TTFB) so high? *
TTFB (Time To First Byte) generally refers to the amount of time it takes for the server to respond to a client's request and send the first byte of data back to the client. In other words, it's the time between when a user enters a URL in their web browser an...
Why is My Page Slow on GTmetrix? *
If you're experiencing slow loading times on your website, rest assured that you're not alone. Slow loading is a common issue that can affect even the most well-optimized websites. However, there are numerous ways to address the problem and speed up your webs...
Not Secure: Your connection to this site is not fully secure *
Are you seeing a warning symbol in your browser, along with a message stating that your connection to this site is not fully secure? Don't worry, we're here to help! Upon further inspection, you might also come across this message: Attackers might be able ...
Cross-origin resource sharing (CORS) *
Cross-origin resource sharing (CORS) is a mechanism that allows restricted resources on a web page to be requested from another domain outside the domain from which the first resource was served.To add the CORS authorization to the header using Apache or Lites...
Uncaught SoapFault exception: [WSDL] SOAP-ERROR: Parsing WSDL: Couldn't load from '...xxx?wsdl' : failed to load external entity *
Assuming there are no issues with your web server configuration and the remote server is online, you may want to check if the SSL Certificate associated with the external entity is valid. Before checking if the SSL Certificate is valid, we have attached to th...
Your message wasn't delivered because the recipient's email provider rejected it *
Sending an email is usually a quick and efficient way to communicate, but sometimes it can be a bit more complicated than we'd like. One common issue that email users face is receiving an error message that says, "Your message wasn't delivered because the reci...
Trouble Logging into Roundcube? Error: Invalid Request. No Data was Saved. *
If you're having trouble logging into Roundcube and you receive the error message "Invalid Request. No Data was Saved," there may be an issue with your web hosting or reseller account associated with that email address. But don't worry, we're here to help you ...
Missing or Disappearing Emails? Here's What to Do *
Email is an essential part of our daily routine, connecting us with work, friends, and the world around us. But what happens when we encounter issues with our email inbox, such as missing or disappearing emails? It can be frustrating and stressful, but don't w...
Why Your Emails Might Be Delayed (And What to Do About It) *
Email is an amazing tool for connecting with others, but it can be frustrating when messages get delayed during transit. Short delays of a few minutes or hours are usually no problem, but longer delays can be a hassle, especially if your message is time-sensit...
Error SMTP (550): failed to add recipient (No such recipient here) *
When you try to send an email, this error usually occurs because the email address does not exist in the remote server. How can I resolve this? You cannot resolve this issue unless you are using our servers to host the recipient's email service or you have a...
Mail delivery failed: returning message to sender *
Sending an email is usually quick and efficient, but sometimes it can be more complicated than we expect. If you're here, you're probably facing the frustrating issue of receiving an error message that says, "Mail delivery failed: returning message to sender."...
Read and Send Emails with Ease: A Guide to Setting Up Email Clients *
Are you looking to learn how to read and send email messages in your email client, such as Microsoft Outlook or Apple Mail? If so, you're in the right place! The first step is to decide which protocol - IMAP or POP - you would like to use to retrieve emails f...
The Meaning Behind Our Name *
Thank you for your interest in our services. We're excited to share with you the meaning behind our name, "OpenVServers." It stands for "Open Virtual Servers." When we say "Open," we're referring to the open-source software we use to provide our services. Thi...
How to Access the File Manager in cPanel? *
Accessing the File Manager in cPanel is simple and straightforward. The File Manager allows you to manage your website's files and folders directly from your web browser. To access it, follow these steps: Log in to your cPanel account. Naviga...
Resetting the Password of an FTP Account *
This article explains how to reset the password of an FTP account. Since resetting the FTP password depends on the service you are using, this article is divided into several sections to help you find the information you need. Unmanaged Servers, Essential Ser...
Resetting Your Client Area Password *
To reset the password for your Client Area (dashboard), you'll need to know your username, which may not be your email address. If you don't remember your username, you can request an email with your username. Once you know your username, you can reset your pa...
How to Get CPU Usage Alerts for MySQL/MariaDB? *
If you have a shared or reseller hosting account, or any other managed service, it is not possible to enable this functionality. In these cases, resource management is our responsibility. If you have a managed server, it may be possible to use certain monitor...
Can I Test Your Services Without Paying? *
We understand you may wish to try our services before making a commitment. While we don't offer a free trial to prevent service abuse, we do provide a 14-day money-back guarantee* to ensure you can test our offerings risk-free. That way, if for any reason you'...
Which Operating Systems Are Available? *
We offer a wide range of pre-configured operating system images for your convenience, including Debian, Ubuntu, CentOS, Fedora, Arch, Gentoo, OpenSUSE, Slackware, and many more. You can view our complete list (TBD). These images allow you to quickly deploy you...
Convert SSL Certificates *
There are various reasons why you might want to convert SSL certificates to other formats, such as your server not supporting a specific format or that format not being compatible with the software or web application you use. If you wish to convert any of the...