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63 total results found

SSL Certificates in PEM Format *

SSL Certificates

PEM is the most common format for X.509 certificates, CSRs, and cryptographic keys. A PEM file is a text file containing one or more items in Base64 ASCII encoding, each with plain-text headers and footers (e.g., -----BEGIN CERTIFICATE----- and -----END CERTI...

Resolve DirectAdmin File Manager errors with a Reseller account *

DirectAdmin Troubleshooting

As a reseller, you may encounter errors in DirectAdmin's File Manager when you open the File Explorer as a specific user, switch users in another browser tab, and then return to the File Explorer tab to make changes. To resolve this issue, close the File Expl...

Common HAProxy issues *

General Troubleshooting

Before you jump into the troubleshooting steps, make sure the services are working on the specified IP addresses and ports. You can do this by accessing them directly. For instance, you could access Apache or Nginx on Port 80 by typing the server's IP into you...

My website is showing blank webpages after editing a password variable of a php file *

Web Development

In addition to checking the error log file, you can try the following suggestions to resolve the issue of blank web pages after editing a password variable in a PHP file: Revert the changes: Undo the changes you made to the password variable and see if your...

Please help, I'm receiving DDoS attacks *

General Troubleshooting

If you're able to utilize your control panel to manage your service or connect via SSH, it's possible that you're not experiencing a DDoS attack.Standard DDoS Protection is included by default in most of our services: There's no need for you to take any act...

Error After Enabling 2D and 3D Acceleration *

VPS CP Troubleshooting

If you're experiencing an error message stating "The operation could not be completed" after enabling 2D and 3D acceleration within your VPS configuration and rebooting or restarting the server, there's an easy fix. Simply disable the acceleration option and t...

An error occurred while sending the message - Prestashop *

General Troubleshooting

A client recently reached out to us due to an error they encountered while sending a message using the form on the PrestaShop "Contact Us" page. I'm currently utilizing PrestaShop 1.7, complete with the default theme and modules. Moreover, I haven't install...

Unable to Change the Domain within web control panel *

General Troubleshooting

Recently, one of our clients attempted to add an email address account. However, when they attempted to change the domain in the form to associate it with a specific domain, the original domain remained selected in the field above. This type of behavior could...

FTP Error 530: Login Authentication Failed **

General Troubleshooting

The error message "530 Login authentication failed" typically appears when the hostname or IP, username, or password you've entered into your FTP client is incorrect. Please ensure that your hostname or IP, username, and password are all accurate. If you're c...

Error 403: Access to This Resource on the Server is Denied *

General Troubleshooting

We understand that encountering Error 403 can be frustrating, but don't worry, we have several solutions to help you fix this issue. 1. First and foremost, verify the path to the content you're trying to access. Even the tiniest of typos in your browser can t...

I'm Connected via VNC, but All I See Is a Black Screen *

VPS CP Troubleshooting

If you're connected to your server via VNC and only see a black screen, don't worry. First, try clicking inside the VNC window with your mouse and press any key (e.g., Space, CTRL, or ALT). This should prompt the operating system to display content. However, ...

There are altered RPMs on HOST *

General Troubleshooting

Did you receive an email from your cPanel system with the same subject as this page? This usually happens when you've installed a package using a third-party repository. This email is your system's way of alerting you about possible unauthorized changes. Howe...

No Symbol Table Found *

General Troubleshooting

During the boot process of Ubuntu, you might encounter the message "No symbol table found." This message shows up because the symbol table wasn't found. Typically, this isn't a critical error, and your operating system should boot up anyway. However, if you'r...

High Load *

General Troubleshooting

When you hit the ceiling of a given resource, be it RAM, CPU usage, or high I/O usage, your server's load average will increase, and processes will begin to queue up. You might observe delays in accessing SSH or Virtual KVM/IP (VNC). Even the simplest command...

Resource Limit Reached *

General Troubleshooting

"Resource Limit Reached" is a message that might pop up when you have Cloudlinux installed on your server.In essence, this message indicates that your web hosting account has hit the assigned resource limit. These resources can encompass CPU usage, RAM usage, ...

Swift_TransportException: Connection could not be established with host *

General Troubleshooting

Please confirm that you are using the correct parameters to connect your web application with your email account. Even if you're confident about using the correct parameters, it's worth double-checking. The necessary parameters to connect to your email accoun...

Introduction: Exploring the VPS Control Panel for Effortless Virtual Server Management *

VPS CP User Manual Getting Started with Virtual Server Man...

Welcome! On this page, you can view all of your virtual servers and perform various tasks with them. The power to manage your virtual servers is right at your fingertips. Isn't that great? Let's get started! Overview You have so many options to choose from...

Managing Your Virtual Server: A Step-by-Step Guide to Getting Started *

VPS CP User Manual Getting Started with Virtual Server Man...

Great to hear that you're interested in managing your Virtual Server! To get started, first click on "List VPS" to view all the available virtual servers. Select the Virtual Server Once you've done that, look for the Virtual Server ID you want to manage an...

How to Access Your Virtual Server Through the HTML 5 VNC Client *

VPS CP User Manual Accessing Your Virtual Server with VNC:...

Finding the VNC Information page of your Virtual Server is quick and easy! To begin, ensure that VNC is enabled and your Virtual Server is powered on.  If VNC is not already enabled, you will need to enable it first. If your Virtual Server is not online, powe...

How to Change the VNC Password of the Virtual Server *

VPS CP User Manual Accessing Your Virtual Server with VNC:...

If you need to change the VNC password of your virtual server, don't worry! It's an easy process, and we are here to help. Just follow these simple steps: First, go to your Virtual Server Management page. Once there, look for the "VNC Password" option wit...